Address Services

There are many types of businesses who use our meeting rooms in central London. If you imagine you have just started a business from home and you dont have the capital to invest in offices, there may be times a client would like to meet with you and discuss the services you provide. Of course if you work from home its not very professional to meet clients at home, say in your lounge. This is where our meeting rooms really come into effect, they are very modern, discreet and unbranded. So when you meet your client in our City Road meeting rooms, they are given an immediate impression of professionalism and there is nothing to state this is not your office.

Unbranded meeting rooms

Some clients like to use our virtual office services, which include mail forwarding address in London. Of course the idea behind this is that the client is given the impression you are based in City Road. Our meeting rooms can really help reinforce this impression, as they are totally unbranded. This means there are no logos on the meeting rooms or on reception thus your client is not aware this is a virtual office and it could well be part of your business (in fact it is part of your business as you have paid for the service).

Central London location: Tech City and Silicone Roundabout

Our offices are based in a very prestigious area, the government are totally revamping the area invest millions of pounds into the new "silicone roundabout" and surrounding areas. The idea is to bring more investment into the city for a new sector, mainly being technology. This is excellent news for our customers as it this means the area you will be based from is really going to be state of the art and the place to be located for small businesses looking to become more successful.

Some of the features included with the meeting rooms

• Free Fibre Optic Broadband
• Free Refreshments, Coffee, Tea, Mineral Water
• Free access to reception area, sofa, BBC news
• Conference calling facility
• Modern and unbranded
• Air Conditioning
• Free whiteboard use

Your Virtual Office London understands the importance of the service we provide to new businesses. Our service can really help take your business to the next level. We know that we can often be the accelerator your business needs, your clients take you more seriously and it can help clinch that important deal your company needs to make it. If you want to book a meeting room or if you have any questions please do not hesitate to contact us, we are always happy to take your calls.If you found this post helpful, why not read more posts we have created for you on our virtual office and company blog.

Many customers often ask what they main differences are between our Mail Forwarding London address (London office address) and a Registered Office Address. There are clear and marked differences between both types of address service, each client will have a different requirement based on their circumstance. What category do you fit into?

Mail Forwarding London Address Service

Our London Mail Forwarding service is for trading active businesses who expect to receive real business post to the London address we provide. For example you work from home selling items on eBay, and you would like to use our prestigious London mail forwarding address to help you appear more established. Our mail forwarding address is ideal for this very purpose, it allows you to place our address on your correspondence which could include your website, letter heads and business cards.Any post that would be sent to this mail forwarding address would then be forwarded to your own address, alternatively you can then pick the post up from our office location in City Road, London.The mail forwarding service suits a variety of business, from startups to homeworkers who wish to appear larger and more established. Its also a very good way of gaining access to the London market, companies will list a London address to make it appear they have multiple office addresses which they operate from. There are many benefits to using our mail forwarding service, its importnat to know the service is completely confidential and it does help to stop any unwanted callers turning up at your physical office location.

A Registered office Address Service

The registered office address is solely for Companies such as a Limited Companies and Limited Liability Partnerships, not sole traders. The registered office is a legal requirement that all Limited Companies must have; when registering a Limited Company for the first time you will need to input the registered office address. This is the address where the company is legally registered at. All statutory state mail from Companies House and HMRC will then be sent to this registered office address. If you use our address service we forward all mail free to you, our registered office address allows you to use our City Road, EC1 address in London as opposed to your own address. Again this will have many benefits such as protecting your residential address, its a prestigious central London address so it will instantly help to impress any clients researching your business.

Do I need both services?

Well if you are a Limited Company then it could be beneficial for you, if your a sole trader or personal client then you would just need our mail forwarding service, not the registered office address. A Limited company would benefit from both services as it would show that the legal registered office address is at the same location as your trading address helping to give the impression your business is established and fully active in a central London location.

Why use Your Virtual Office London?

Well there are many good reasons why you should Your Virtual Office London services; Our expert team has over 100 years industry experience and have clients who have been with us for over 15 years. Our history and client base speaks volumes about our company, we value our customers and they value the service we provide. Our services are affordable and we have been ensuring that our prices are as competitive as ever. We pride ourselves in fast turnaround times and a professional and efficient service, if you want advice its free to all clients, get in touch with us today.

Virtual assistants: we hear a lot about them nowadays, but still probably are not quite sure exactly what they do or what they mean to businesses like yours.The truth is though, that the services virtual assistants specialise in can be of great benefit to help you grow your business and increase your sales. Here are just some of the important aspects that a virtual assistant can help you with:

Advantages

The advantages of hiring a virtual assistant is that you don't have to provide an office for them, they can work remotely. The duties they perform can be done from their own home and the hours can be flexible too meaning it does not require large investments into renting office space, infrastructure, heating and lighting or insurance.

Some of the tasks a virtual assistant performs are:

Receiving business calls on your behalf, receiving, replying to and forwarding emails, conducting customer surveys, telemarketing work, providing information about your company to prospective clients or customers, the sending and receiving of paper-based mail, managing claims towards the company, making payment and authorising transactions for services, filing documents and various other admin tasks.Here are some of those tasks discussed in some more depth and why the virtual assistant can be crucial to the smooth running of a business, especially a new start-up working with a very limited budget.

Social Networks

Virtual assistants have the skills required to open accounts in social networks, write, distribute and manage the content over these channels. They are experts who know how to attract and engage with people, market goods and services, promote your business brand and raise awareness of your company.All these tasks take time and patience. Some companies do not feel very comfortable using social networks because of a lack of knowledge or training. Some managers simply do not have the time to dedicate to this themselves or cannot afford to divert existing staff from their duties to focus on building up their social media presence. However, if these tasks are carried out by the right virtual assistant, your business can achieve great success.

Newsletters

Creating regular print newsletters, email newsletters and email alerts can help build a relationship between your company and their customers. Some companies do not enjoy building and maintaining the communications side of the business, but its is very important to maintain contact with existing customers that have already purchased from you and attract the interest of those who may become new customers in the future. Regular electronic newsletters should be sent at least every two weeks to maintain a good company awareness.More often than not however, most companies start with great enthusiasm for building customer relationships, but then the effort often dims due to the time spent on it as well as performing other multiple tasks daily. This is where a virtual assistant comes in very useful. They are able to take the full weight of this important function and maintaining it at a high level, creating a valuable tool for your marketing and sales. If you wish, they themselves will learn about your business and take care of the writing and publication for you.

Blogs, Articles and Press Releases

This is another speciality of virtual assistants. They know how to write engaging posts to reach the public with the right tone and enough interesting information to attract new social media followers, get good post shares to raise company awareness, and even create a sale.Every day, thousands of people read informative and useful blogs and articles on the internet. A good virtual assistant can play this field with an article or message with the exact content you wanted to convey. This is essential if your goal is to keep the audience's attention on your business every day.

Webpages

Most businesses think that once you pay for the design and construction of a Website, its a completed operation and that's it, job done! But in reality, it's not quite that simple. Your website needs to routinely refresh and change with new content being added and regular updates made to its format and design as technology moves on. Virtual assistants can achieve this for you too, by posting fresh content, editing and updating current content to keep it relevant and adding images to break up posts and pages with heavy blocks of text.Within this website we can also use the aforementioned social media (Facebook, Twitter, Google plus, Pinterest, Instagram, press releases, email messages, blogs). This is an effective way to keep customers engaged and connected to your company.A good virtual assistant specialising in the maintenance of webpages can advise you about the best methods to maintain an attractive, informative site, the latest software updates and what is most important to attract and engage public attention.These are just some of the areas where virtual assistants are well trained and can help you in order to grow your business at a place like Capital Office.It is very important that you discuss with your virtual assistant your exact goals for your business, so they can tailor their work to suit your needs.

A registered office address is a service that is designed for private Ltd Companies and Limited Liability Partnerships. The registered office service is also useful if you have a sole director company registered at Companies House. Our registered office address service is a useful tool to have and is designed to replace the directors private residential address details and protect it from public display via Companies House while providing a premium business address.This is different to a sole trader. A sole trader is not a registered company and does not need a registered office address as they will not be listed on the Companies House public records.

I am a sole trader, so why can't I use your registered office in London?

• Sole Traders are not legally required to register their business at Companies House.
• You will not receive any post from Companies House so again a registered office address is not needed.
• There is no public register for sole traders at Companies house so your address is off record.
• HMRC will send you post, but this would be to your usual business address (this is not searchable via Companies House)

What mailing services can I use as a Sole Trader?

If you are a sole trader then we would strongly recommend that you use our mail forwarding in London service. This is a great service for businesses who wish to present a prestigious London address as their main trading address. You can read more on the benefits of our mail forwarding service here. As the name suggests, we are able to forward all the post that comes in for your business to an address of your choice.This is an excellent service for businesses as it helps protect your residential address and gives the impression you are a well established business through having a prestigious London address for your business correspondence.

Why use us?

www.yourvirtualofficelondon.co.uk are leaders in Virtual Office & Company Formation Services. Our services have been tried and tested over our many years of expert provision, and they can really help to benefit a variety of businesses from startups to SME's.If you are unsure of what you need please do get in touch with our knowledgeable and experienced customer service team who are on hand ready to take your call. Our fully trained London based staff will be happy to talk you through your options.

Our dedicated mail forwarding services are very flexible and there are several different options you can choose from depending on how you would like your post to be handled.Firstly, we can offer you a free mail collection service, so our clients who live or work near our offices are very welcome to collect their mail from their own dedicated mail box during normal working hours. Our office working hours are between 9.00am - 5.00pm and you simply call in and collect your mail from our main reception.We can also offer you a mail forwarding service; this is best suited for our clients who live further away. Our Mail Forwarding clients can be based anywhere in the world so your location is not a problem for us. Our mail forwarding clients can choose where to have their mail forwarded to, as well as choosing the frequency at which we forward your mail. This could be on a daily basis, weekly, monthly or so on.... as and when you choose. We will forward all of your domestic post by first class mail and if your post is going abroad, we post it to you via airmail on the same day, or at the frequency you require.We can also offer you a scan to email option where you can choose for us to scan all letters that come in to you and then email your scanned copies as an attachment to your chosen email address. Our scan to email option is a same day service, and your letters will be scanned in batches. This can be beneficial for clients who need documents that may be more time sensitive.

Who uses our mail forwarding services?

There are lots of different types of business people who can benefit from using our mail forwarding services. Currently we work with a large number of clients such as:

• Home workers
• Small Businesses
• Companies who want more than one address
• Businesses that need a location in London
• Personal customers without a fixed address

Benefits of our Mail Forwarding Features

Our mail forwarding service in London is designed to be flexible, so you may want to collect your post in person from us one day, but then have your mail forwarded to an address on another. This can suit you when you travel a lot for your business. You can even request our mail scanning services to get those important documents to you while you are out on the road but choose to have other less urgent items of mail posted. We are happy to meet your individual and specific needs, every client has different requirements and we offer a service that aim to meet them with ease.

Saving you money

When forwarding your mail via the postal system we can offer you some great advantages over Royal Mail. When sending the post onto your chosen address we actually frank your post in-house, this is cheaper than using Royal Mail by about 25%. We also bundle your post together, so if you have several loose letters we will place these letters into one sturdy envelope for you. Bundling your post drastically reduces your postal costs and can also reduce the risk of letters going astray in the post.If you already own a Limited Company you can also use our registered office address alongside our mail forwarding option. You can read more on registered offices here. A registered office is a legal requirement for your company by Companies House and we can provide you with a prestigious London address for you to use as your Limited company registered office address.

Many people ask us what the main difference is between our registered office address, mail forwarding London service and the directors service address option. Each service we provide has marked differences and meet with the needs of professional business people in different ways.A director's service address for example is for directors of a Limited Company who would prefer to keep their personal address private by not having it listed at Companies House and put on the public register as the directors service (main contact) address.This simply means that when a member of the public searches for your company details via the Companies House public database, they can find out your company details, such as ownership structure and contact address details for the directors. Many clients are often unaware of just how much information is available online through the Companies House public register.Using our Directors Service Address will keep your residential address protected and completely separate from your business address. People can of course also search for where the company is registered (this is called a registered office address).Our directors service address also allows you to change the contact address for your director to our prestigious London address in City Road. More information on directors services can be read directly from the Companies House website.

What are the benefits of using our Directors Service address?

• Protects your residential address from public records
• Stops unwanted callers contacting you at your home, including junk mail & customers
• Prestigious London address that looks like a more professional address
• Very affordable

How is the Directors Service Address different from a Registered Office Address or mail forwarding address?

Registered Office Address

Our Registered Office Address package is similar to a directors service address where by you are changing your business address details at companies house. However this will update your registered office address to the one provided by Your Virtual Office London. Having a registered office address that is based in the heart of London can convey a level of professionalism that will help you to be taken seriously by both clients and business partners alike.

Mail Forwarding

Our mail forwarding address service is different yet again from the above mentioned address services. With this service we provide you with an address for your business correspondence only. So your clients would use your mail forwarding address as your trading address.You would then be able to update your correspondence address details on your websites, business cards, and stationery etc. to reflect your new London based mail forwarding address. The idea behind having a forwarding address is to give your clients the impression that you are based in London at a prestigious city address. First impressions are very important in business and this service can really help to boost your credibility and therefore your sales.This service is also useful for safely diverting all your business correspondence while you are moving premises and you are worried that important mail may get lost, delayed or sent to the wrong address.You can find out more about our professional business address services here.

Technology is a wonderful thing, butwhat seems to be happening more and more in the world of business isthat AI including chatbots, automated answerphones, driverless taxicabs, lorries and cars, self-service supermarkets and fast-foodrestaurants are all making the headlines, but are effectivelyremoving the human element from many walks of life.

While advancements in technology canhelp to automate many a task and save big companies a fortune by nothaving to employ staff to perform certain tasks, it really isworrying that they can believe their customers are going to be happyabout these changes.

At the end of the day, a business ownershould never forget that their customers are the life-blood of theirbusiness. Without happy customers, how would any business manage tobe successful?

Howcommunication has changed

The internet has completely changed theface of business and the creation of mobile technologies such assmartphones, laptops and tablets have transformed the way we interactwith each other.

No matter whether you are a B2B or B2Cbusiness, how we communicate with each other and our customers havegone from just face-to-face meetings, letters and telephone calls tocommunicating over various messaging platforms, social media andthrough apps.

With the creation of Skype and Slack,business people no longer need to meet face-to-face, but instead caninteract with each other and directly with their customers in waysthat not too long ago were once unimaginable.

Greaterflexibility in the workplace

All of these new technologies andcommunication platforms have enabled people that work more remotelyand work together, whether that's via online collaboration sites orSkype when you can have meetings in different time zones unimpeded bygeography.

The ability for teams to work togetherremotely means businesses have a whole new level of freedom thatmeans that they no longer need to build and rely on one physicalcentral head office.

Technology has also enabled soloentrepreneurs and micro-businesses to operate on the same platformand at the same level as the much larger companies that used todominate business sectors.

Adoptingvirtual services

With so much new technology at ourfingertips, it makes sense to adopt and make good use of as much newtechnology as we can, including the creation of virtual services thatthis new technology has allowed to grow and flourish over recentyears.

As a business owner, it is importantthat you identify and utilise virtual options that could bettersupport you and your staff as well as your customers.

Depending on the size of your businessthat could be as simple as adopting one single virtual service, suchas a real-life human callanswering service, an app or piece of softwarethat will help to resolve an existing issue with your business.

Interactingwith your customers

As mentioned earlier, a lot ofbusinesses are moving more towards using AI and technology to replacethe human element of their production line or business structure.While it has meant that companies have cut their overheads and savedmoney, it has served to create a big disconnect with their customers– the very people they need to keep their business alive.

As any business improvement consultantsand managers will tell you, how you interact with your customers ishugely important. While a company can adopt technologies to helptheir staff work better with each other, they need to remember to dothis with their customers too.

Workon your infrastructure

Your business needs to be fast, agileand always connected. However, if you are a solo-entrepreneur or youare running a small business with a skeleton staff, then you will berunning at maximum capacity with little to no time to dedicate to thecare of your customers or to be able to effectively deal withprospective new clients that are calling your business 24/7.

An important part of the success ofyour business will be to realise that you need to run a human-centriccompany that makes good use of modern technology but also maintainsthat essential human element and connection that your customers needto trust your company and get the high-quality customer service thatthey want from you.

While these days it is important thatyour business needs to be connected 24/7, it doesn't mean that you asan individual must be!

Takingthe virtual option

You need to take a regular break fromyour business each day and enable yourself to step away and rest forthe sake of your own mental health. However, you don't want to miss asingle phone call from a prospective new customer that can become anew source of income for your business.

This is where our completevirtual office services can come in very handy.Not only can we help you to catch every single call from aprospective new customer or B2B company that wants to contact you byhaving your calls answered by a real-life human receptionist, we canallow you to break free of being permanently tied to your businessphone line.

Unpluggingyourself from technology

If you prefer to stay in control ofyour business phone and can answer every single incoming call on yoursmartphone during your working hours, then you can at least allowyourself to take the night off after work.

Capital Office London also offers busybusiness clients the option of a voicemailonly service that you can switch on after youleave work so that you are not disturbed by your business calls whilespending time at home with your family or friends.

By using either of our call answeringservices you can set yourself healthy boundaries between work andhome life. This will encourage you to take needed downtime andunplugging yourself from technology as and when you need to.

Protectingyour privacy

Because modern technology allowsbusiness owners to work from pretty much anywhere, this means that alot of lean business owners are able to set up and run their companyfrom home rather than to go to the expense of hiring offices to workfrom.

It can be quite eye-opening to realisejust how much company information is available online. While you wantyour business to have a strong online presence and you will beactively doing everything you can to build up your brand recognitionand raise awareness of your business, you will still be wanting toprotect your own personal privacy and the privacy of your family.

While it is important to protectyourself and your business from hacking and identity theft, you willneed to submit a lot of your information to the CompaniesHouse website for public display.

The Companies House website has aregister of every single registered limited company, a publiccompany, LLP, CIC and persons of significant control (PSC) in thecountry. This means that the details of company addresses, the namesof directors and their addresses are all available for anyone toview.

While all these details are required bylaw to aid transparency and prevent people from hiding behind nomineedirectors or control companies without having to declare an interest,it can be riskier for those running a business from their ownpersonal home address to be exposed to cold callers and disgruntledcustomers knocking on your door, or potential ID fraudsters stealingyour identity.

A great solution here would be to makegood use of our virtual office address services.

Virtualoffice address services

Registered Office Address: Byusing our virtual office address services you can have a RegisteredOffice Address in London for your business.This means that your home address will not be publicised online.

A registered office address is a legalrequirement for all UK Companies. Our service includes free statutorymail forwarding and is cost-effective, reliable and efficient. Yourregistered office address with us is HMRC approved so you know ourservices are credible and trustworthy.

Directors Service Address: Adirectorsservice address package allows your companyofficers to use our central London address as their businesscorrespondence address, which is displayed at Companies House on thepublic record. Using this service will keep your private home addressoff public display.

When using our virtual addressservices, including a directorsservice address option, you will still need tosubmit your residential address to Companies House, but this will bekept private and off the public record.

The only address for your company thatwill be displayed is your virtual office address that is based in thecentre of London's famous business district, giving your businessinstant credibility and a sense of gravitas that will do your companyimage a world of good.

By taking out any of our virtual officeaddress services, your registered office address or directorsservice address will be:

Your name

Your company name

Kemp House

152 – 160 City Road

London EC1V 2NX

Do not hesitate to contact ourexperienced team at Capital Offices to discuss your business needs,whether that is for any of our call answering services to ourcomplete virtual office package or virtual London business addressoptions.

Call our team +44 (0) 207 566 3939 oremail us office@capital-office.co.ukor call in for a chat at our London offices in Kemp House – we arealways happy to talk to you!